At Laila Digital Store, we strive to provide the best shopping experience for our customers. As our products are digital and intangible, we have a limited return policy that aligns with the nature of digital products. Please read our return policy below:
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Returns and Refunds:
- Due to the nature of digital products, such as software, e-books, templates, and online courses, we do not offer returns or refunds once the product has been downloaded or used, except in exceptional cases.
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Conditions for Return Requests:
- If a digital product is defective or contains technical issues that prevent it from functioning properly, we can offer technical support or replace the product.
- If the issue is related to account activation or product access, please contact our customer support team to resolve the issue.
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Technical Support Requests:
- If you encounter any issues or have questions regarding the digital products you purchased, you can contact us via Support@lailadigitalstore.com , and we will do our best to assist you in resolving any problems.
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Exceptions:
- If there are technical issues or errors in the product discovered after purchase, we can offer a product replacement or provide necessary technical support to resolve the problem.
We appreciate your understanding and thank you for choosing Laila Digital Store!